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Terms of Service

Understand the formal legal terms, commercial safeguards, and frameworks governing the use of CK Catalyst Business Cells™ burn rates.

Last updated: June 4, 2026

1. Acceptance of Terms

By accessing or using the solutions provided by CK Catalyst ("we", "our", "us"), including our website, our MVP-to-Scale Framework, and our specialized Business Cells™ architecture (Hybrid Cells™, Ops Cells™, Automation Cells™, Data Cells™, AI Cells™, and Dev Cells™), you agree to be bound by these Terms of Service.

If you do not agree with these terms, you must discontinue use of our website and solutions immediately. These terms operate in tandem with our Privacy Policy and our Business Cells™ Delivery Framework.

2. Description of Solutions

CK Catalyst provides custom operational automation, data engineering, and workflow optimization through specialized standalone and blended Business Cells™ execution layers, including:

  • Hybrid Cells™: Blended execution frameworks uniting human workflow operations with automated system environments to manage complex, end-to-end processing tasks.
  • Ops Cells™: Human-driven administrative execution, back-office operational tasks, CRM data maintenance, and workflow documentation.
  • Automation Cells™: Custom production workflows, API orchestration, webhook mapping, and multi-platform system logic using enterprise automation platforms.
  • Data Cells™: Structural database architecture, secure extraction pipelines (ETL/ELT), data validation, and automated operational analytics systems.
  • AI Cells™: Context-tuned LLM execution pipelines, document intelligence modules, custom vector database routing, and semantic search utilities.
  • Dev Cells™: Bespoke internal tools, serverless micro-endpoints, custom middleware bridges, and dashboard controllers.

The exact design, deployment scope, and parameters of your solutions are governed by your individual signed proposal, statement of work (SOW), or service agreement.

All underlying operations originate from the client. We analyze, map, and automate them only after receiving client review and verification to ensure absolute system stability and operational continuity.

3. Client Responsibilities

To ensure reliable development and solution delivery, clients agree to:

  • Provide accurate, complete, and up-to-date business workflow documentation.
  • Supply required technical access, standard operating procedures (SOPs), software licenses, or platform permissions.
  • Maintain secure credential hygiene and vault management within their own organization.
  • Avoid revoking critical system access keys or credentials without providing prior notice.
  • Notify us promptly of internal environment modifications or tool changes that may impact our automation logic.

Our technical outputs, automation reliability, and cell deployment timelines depend entirely on the clarity, completeness, and correctness of information and access vectors provided by the client.

4. Confidentiality

Both parties agree to maintain strict confidentiality regarding all proprietary information and technical assets exchanged during the engagement.

CK Catalyst will not disclose, share, or reuse your internal company documentation, CRM data sheets, system records, execution logs, or business-specific operational logic. All materials provided by you remain your exclusive property and will be utilized solely for deploying the solutions within your scoped engagement.

5. Automation & System Access

To configure Business Cells™ or manage active pipelines, clients grant necessary system access permissions to CK Catalyst. We strictly adhere to the following security protocols:

  • Access credentials must be stored securely inside encrypted credential containers (e.g., n8n’s encrypted credential layer, secure environment vaults).
  • We follow the principle of least-privilege access, requesting only the specific API scopes required to complete the engineering.
  • All major automation routines and workflow switches require client sign-off before being pushed into active production environments.

The client retains final responsibility for reviewing, testing, and confirming that workflow changes comply with their internal security controls.

6. Payment & Subscription Terms

Payments are governed by the specific pricing models and recurring subscription tiers selected during your onboarding or detailed in your statement of work.

  • Auto-Renewal: All subscription-based cell solutions automatically renew unless canceled in writing prior to the next billing cycle.
  • Non-Refundable: Fees are non-refundable once resource allocation, framework discovery planning, or engineering sprints have commenced.
  • Adjustments: Account pauses or solution downgrades take effect beginning in the subsequent billing cycle.

7. Invoicing & Collections

Unless explicitly stated otherwise in your specific solution agreement:

  • Invoices are due upon receipt or on the automated renewal date.
  • Subscription billing is processed automatically via our secure payment gateways.
  • Project-milestone billing follows the schedule defined in your statement of work.

Failure to resolve outstanding invoices within standard timelines may result in a formal solution development pause, delayed deliverables, or the scheduled suspension of active Business Cells™.

8. Late Payment Safeguards & Penalties

If an invoice remains unpaid for more than 5 business days past its due date:

  • A late interest penalty of 2% per month may be applied to the outstanding balance.
  • CK Catalyst reserves the right to pause active automated pipelines or restrict access to managed Business Cells™ infrastructure, provided we supply a 48-hour written warning to allow the client to resolve the balance before data tracking or processing interruptions occur.
  • Restoring paused systems, data pipelines, or cell infrastructure may incur an administrative reactivation fee.

9. Refund & Chargeback Policy

Due to the immediate allocation of engineering staff, technical hours, and specialized cloud environments:

  • All fees paid are strictly non-refundable for completed engineering, ongoing sprints, or active subscription windows.
  • Clients agree to raise billing disputes directly with our support team to reach a mutual resolution and agree not to initiate groundless credit card or banking chargebacks.
  • If a chargeback is initiated maliciously for working solutions rendered, we reserve the right to tear down active cell infrastructures instantly and pursue legal collections remedies for the recovered balances.

10. Intellectual Property & Deliverable Ownership

To maintain a fair, functional partnership across both cloud-hosted and internal environments, we apply a balanced intellectual property structure:

  • Client-Owned Infrastructure Outputs: Where CK Catalyst deploys custom scripts, workflow logic, or database configurations directly inside software, cloud instances, or tool environments owned and paid for by the Client, such custom configurations become the legal property of the Client upon full settlement of all outstanding invoices.
  • Our Pre-Existing Engineering IP: CK Catalyst retains all exclusive rights, title, and ownership over our underlying foundational code libraries, structural architectures, custom framework engines, and pre-built modular template blocks used to build your pipelines.
  • Permanent Business License: We grant the Client a permanent, royalty-free, non-exclusive license to execute, run, and modify our embedded framework structures within their own internal business operations.
  • Covenant Against Commercialization: The Client is strictly prohibited from repackaging, white-labeling, reselling, or distributing the automation logic, workflows, schemas, or scripts engineered by CK Catalyst to build a competing agency, automation product, or commercial software platform. All technical deployment rights are subject to the complete operational terms detailed within Section 10 of our active Business Cells™ Delivery Framework.

11. Third-Party Platform Dependencies

Our automation solutions interact heavily with external platforms and APIs (such as n8n, Supabase, Zapier, Make.com, HubSpot, and Pipedrive).

CK Catalyst builds robust error-handling safeguards into every block, but we cannot be held legally or financially responsible for workflow interruptions, API deprecations, data processing errors, or platform outages caused directly by these third-party service providers.

12. Solution Availability & Maintenance

We aim to ensure high availability and predictable runtime for all deployed cells. However, occasional system downtime may occur due to critical security upgrades, third-party patches, or scheduled framework maintenance. We will communicate any expected maintenance windows or downtime to your team in advance.

13. Limitation of Liability

To the maximum extent permitted by applicable law, CK Catalyst is not liable for indirect, incidental, punitive, or consequential business damages—including lost revenue, operational downtime, or data loss—resulting from system modifications or third-party provider outages.

Our cumulative financial liability for any claim arising out of this agreement is strictly limited to the actual amounts paid by the client to us during the thirty (30) days immediately preceding the event giving rise to liability.

14. Termination & Offboarding

Either party may terminate the solution agreement by providing written notice in compliance with the timelines set out in your statement of work.

Upon termination:

  • All final outstanding balances become due immediately.
  • The client must revoke our login credentials and API access paths across their software ecosystems.
  • Custom workflow configurations and data caches will be handled or purged in accordance with our data deletion policies within our Legal Hub.

15. Governing Law

These Terms of Service are governed by, construed, and enforced in accordance with the laws of the Province of British Columbia, Canada. Any legal disputes arising under this agreement shall be settled exclusively within the courts located in British Columbia.

16. Updates to These Terms

We update these Terms of Service periodically to reflect infrastructure modifications or updated legal landscapes. When changes occur, we will update the "Last Updated" date at the top. Continued use of our solutions following an update implies agreement to the revised terms.

17. Contact Information

For any legal inquiries or clarifications regarding these Terms, please contact us at:

Document FAQ

Quick, non-legalese answers to common operational questions.

To ensure absolute system stability, all automated workflows originate from your existing business operations. We build, test, and map your logic, but we will never toggle a pipeline switch or activate a production cell until your team has reviewed and explicitly verified the workflow layout.

You completely own all custom configurations, specialized scripts, and workflow builds deployed directly inside your instances once your final project invoices are settled. We retain the rights to our underlying pre-existing modular blocks and framework engines, granting you a permanent, royalty-free license to run them inside your business forever.

No. Your permanent usage license is strictly for internal business operations. You are prohibited from white-labeling, repackaging, or distributing the custom automation workflows or schemas engineered by our team to build a competing agency or software platform.

If an invoice remains unpaid for more than 5 business days, a 2% monthly late penalty may apply. To protect your operations from sudden data tracking or processing losses, we will never cut access abruptly; we provide a strict 48-hour written warning to resolve the balance before any active pipelines are paused.

Because we allocate engineering assets, dedicated cloud environments, and developer sprints immediately upon onboarding, all fees paid are strictly non-refundable. If you need to scale back or adjust your stack, downgrades take effect starting with your subsequent monthly billing cycle.

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